Quality SISTEMA Certifications & Inspections Pvt. Ltd. (SISTEMA CERTS) believes that trust in audit and certification process depends on the impartiality of the persons involved in these processes.

SISTEMA CERTS provides Management Systems Certification Services to all organizations against International standard(s) on various Management Systems Standards such as ISO 9001 Quality Management Systems, ISO 14001 Environmental Management Systems, OHSAS 18001 / ISO 45001 Occupational Health & Safety Management Systems.

SISTEMA CERTS provides these services to all organizations irrespective of their size, countries and affiliations. The conflict of interest which may arise in the provision of these services have been identified, analyzed and documented including steps taken to eliminate / minimize such conflicts.

We have established a system to ensure that individual and organizational conflict of interest is avoided, and Objectivity & complete impartiality is practiced in the auditing and certification process. We ensure this by –

Engaging only those professionals in our certification process, who have demonstrated their competence in accordance with applicable professional standards.

Educating certification personnel about avoiding possible issues that might affect objectivity and impartiality.

Legally binding  our certification personnel to disclose relevant information regarding issues that may lead to possibilities of conflict of interest.

Establishing impartiality monitoring and enforcement committee to act as ultimate authority enforcing impartiality in our audit & certification process.

Understand their role in implementing this policy.

Recognize their responsibility towards its successful implementation.

We at SISTEMA CERTS are committed to impartiality in delivering our services. We ensure that our services are based on objectivity & are available to all customers and that they are not based on undue commercial, financial or any other considerations. We ensure that all our procedures /guidelines operate in a non-discriminatory manner as being monitored by MD/CEO and reviewed by IC and are also available in SISTEMA CERTS Manual, Procedures, Documents & Work Instructions.